Help Center

Expert Guidance & Support

Everything you need to know about the INPCA evaluation process, credits, and how we help you grow your photography career.

Account & Membership

Credits & Pricing

Submission Process

Judging & Framework

Awards & Recognition

Marketing & Success Kit

Safety & Technical Standards

Rights & Transparency

Still have specific questions?

Our mentors and lead evaluators are ready to help. For personal support regarding your submissions, please use the secure portal.

Open Member Communication Portal

Account & Membership

Do I need to be a full-time professional to join?

How do I get listed in the Artist Directory?

Can I change my registered email address?

Credits & Pricing

What exactly is a credit?

Do my purchased credits expire?

Can I transfer credits to another member?

Is a Jury Report included in the credit price?

Submission Process

Can I submit the same photo to multiple categories?

Are black and white photos allowed?

Can I edit my submission after uploading?

What should I do if my upload fails?

Judging & Framework

Is the judging process truly 'blind'?

Who are the judges?

What happens if two judges give different scores?

Can I see the scores for each individual pillar?

Awards & Recognition

What is the 'Time Protocol' for tie-breakers?

How can I use the award badges?

Can I order a physical trophy or certificate?

Who receives a digital certificate?

Marketing & Success Kit

What exactly is the Client Success Kit?

Who receives the Success Kit?

Is the Success Kit available in multiple languages?

How does the SEO blog tool work?

Safety & Technical Standards

What defines an 'unsafe' pose?

Are composite images allowed for safety?

What is the 'Quality Gate'?

Why was my image rejected?

Rights & Transparency

Do I keep the rights to my images?

How is my data protected?

Still have specific questions?